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<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Please find attached the copy of
nsc.log.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ty Bailey
[mailto:Ty_Bailey@rapid7.com] <br>
<b>Sent:</b> Monday, June 14, 2010 4:25 PM<br>
<b>To:</b> Attiq Ahmed (WI03 - WT - Internal Vertical);
nexpose-users@lists.rapid7.com;
IMCEAMAILTO-Ty+5FBailey+40rapid7+2Ecom@wipro.com<br>
<b>Subject:</b> RE: [nexpose-users] FW: NeXpose+License+Request<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Can you send a copy of your
nsc.log file?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Ty Bailey<br>
Manager of Account Services<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
attiq.ahmed@wipro.com [mailto:attiq.ahmed@wipro.com] <br>
<b>Sent:</b> Monday, June 14, 2010 9:22 AM<br>
<b>To:</b> Ty Bailey; nexpose-users@lists.rapid7.com; IMCEAMAILTO-Ty+5FBailey+40rapid7+2Ecom@wipro.com<br>
<b>Subject:</b> RE: [nexpose-users] FW: NeXpose+License+Request<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>I am connected and able to
access all the sites and also I have disable the firewall.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ty Bailey
[mailto:Ty_Bailey@rapid7.com] <br>
<b>Sent:</b> Monday, June 14, 2010 4:21 PM<br>
<b>To:</b> Attiq Ahmed (WI03 - WT - Internal Vertical);
nexpose-users@lists.rapid7.com;
IMCEAMAILTO-Ty+5FBailey+40rapid7+2Ecom@wipro.com<br>
<b>Subject:</b> RE: [nexpose-users] FW: NeXpose+License+Request<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>I think you cannot reach
updates.rapid7.com. You need to be able to connect in order to activate and
download a license.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Ty Bailey<br>
Manager of Account Services<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
nexpose-users-bounces@lists.rapid7.com
[mailto:nexpose-users-bounces@lists.rapid7.com] <b>On Behalf Of </b>attiq.ahmed@wipro.com<br>
<b>Sent:</b> Monday, June 14, 2010 9:16 AM<br>
<b>To:</b> nexpose-users@lists.rapid7.com;
IMCEAMAILTO-Ty+5FBailey+40rapid7+2Ecom@wipro.com<br>
<b>Subject:</b> [nexpose-users] FW: NeXpose+License+Request<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Still not working with new key
the error is shown below.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>“Could not activate product:
Product activation failed (correction timed out: no further information):<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Regards<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Attiq Ahmed<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Regards<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Attiq
Ahmed<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ty Bailey
[mailto:Ty_Bailey@rapid7.com] <br>
<b>Sent:</b> Monday, June 14, 2010 4:01 PM<br>
<b>To:</b> Attiq Ahmed (WI03 - WT - Internal Vertical); nexpose-users@lists.rapid7.com<br>
<b>Subject:</b> RE: NeXpose+License+Request<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Sent you a new key, let me know
if that sorted you out.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
attiq.ahmed@wipro.com [mailto:attiq.ahmed@wipro.com] <br>
<b>Sent:</b> Monday, June 14, 2010 8:54 AM<br>
<b>To:</b> Ty Bailey; nexpose-users@lists.rapid7.com<br>
<b>Subject:</b> RE: NeXpose+License+Request<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>I am trying to scan 5 Ip
address’s and I tried re entering the product key under the licensing tab but
no use. The error is it cannot be activated .<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Please help me to resolve this.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Regards<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Attiq Ahmed<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ty Bailey
[mailto:Ty_Bailey@rapid7.com] <br>
<b>Sent:</b> Monday, June 14, 2010 3:51 PM<br>
<b>To:</b> Attiq Ahmed (WI03 - WT - Internal Vertical);
nexpose-users@lists.rapid7.com<br>
<b>Subject:</b> RE: NeXpose+License+Request<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>How many devices have you set-up
in your site? If you are getting the error and have 0 devices, just take the
product key and re-enter it into under the “Licensing” tab of
https://yourip:3780/admin/nsc.html<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Ty Bailey<br>
Manager of Account Services<o:p></o:p></span></p>
</div>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=950
style='width:712.5pt;border-collapse:collapse'>
<tr>
<td width=950 colspan=6 valign=bottom style='width:712.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:black'><img width=140
height=26 id="Picture_x0020_1" src="cid:image001.png@01CB0BDE.4BB1CD60"
alt="cid:image004.png@01CA30AF.C050C7D0"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width=157 valign=top style='width:117.45pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:#2F2F2F'>545 Boylston St. <br>
Fourth Floor<br>
Boston, MA 02116<o:p></o:p></span></p>
</td>
<td width=12 style='width:9.0pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
12.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p>
</td>
<td width=51 valign=top style='width:38.4pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:#2F2F2F'>Direct: <br>
General: <br>
E-mail:<o:p></o:p></span></p>
</td>
<td width=12 style='width:9.0pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
12.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p>
</td>
<td width=718 colspan=2 style='width:538.65pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:#2F2F2F'>857.288.7427<br>
617.247.1717</span><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'> <br>
Ty_Bailey@rapid7.com<o:p></o:p></span></u></p>
</td>
</tr>
<tr>
<td width=950 colspan=6 style='width:712.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
8.0pt;font-family:"Arial","sans-serif";color:black'> <o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width=638 colspan=5 valign=top style='width:478.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><i><span style='font-size:10.0pt;color:#2F2F2F'><o:p> </o:p></span></i></p>
</td>
<td width=312 style='width:3.25in;padding:0in 0in 0in 0in'>
<p class=MsoNormal> <o:p></o:p></p>
</td>
</tr>
<tr>
<td width=638 colspan=5 valign=top style='width:478.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#2F2F2F'>Rapid7 Recipient of Highest Ranking in Gartner’s 2010
MarketScope for Vulnerability Assessment:<o:p></o:p></span></i></p>
</td>
<td width=312 style='width:3.25in;padding:0in 0in 0in 0in'>
<p class=MsoNormal> <o:p></o:p></p>
</td>
</tr>
<tr>
<td width=950 colspan=6 valign=top style='width:712.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><a
href="http://www.rapid7.com/resources/gartner_marketscope.jsp">http://www.rapid7.com/resources/gartner_marketscope.jsp</a><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width=157 style='width:117.75pt;padding:0in 0in 0in 0in'></td>
<td width=12 style='width:9.0pt;padding:0in 0in 0in 0in'></td>
<td width=51 style='width:38.25pt;padding:0in 0in 0in 0in'></td>
<td width=12 style='width:9.0pt;padding:0in 0in 0in 0in'></td>
<td width=406 style='width:304.5pt;padding:0in 0in 0in 0in'></td>
<td width=312 style='width:3.25in;padding:0in 0in 0in 0in'></td>
</tr>
</table>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
nexpose-users-bounces@lists.rapid7.com
[mailto:nexpose-users-bounces@lists.rapid7.com] <b>On Behalf Of </b>attiq.ahmed@wipro.com<br>
<b>Sent:</b> Monday, June 14, 2010 8:27 AM<br>
<b>To:</b> nexpose-users@lists.rapid7.com<br>
<b>Subject:</b> Re: [nexpose-users] NeXpose+License+Request<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Hi,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Could
you please send me the license key I am not able to scan<span style='color:
#1F497D'>. T</span>he error is you have exceeded the license number of devices.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>SerialNumber:+292BCD8F14ACF0E7B82BB45761D865FAFC97E9A1</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Regards<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Attiq Ahmed<o:p></o:p></span></p>
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"Palatino Linotype","serif";color:green'> Please do not print this email unless it is absolutely necessary. </span></strong><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
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