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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'>Let’s see what we can do
for you. Is there any chance you could get use a copy of the scan logs? <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'>In your file-system go to
rapid7 > nexpose > nse > and then grab the logs file that contains the
right date and time for the problem scan.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><span
style='mso-spacerun:yes'> </span><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";
color:black;mso-no-proof:yes'>Ty Bailey<br>
Manager of Account Services<o:p></o:p></span></p>
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style='width:712.5pt;border-collapse:collapse;mso-yfti-tbllook:1184;
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<td width=950 colspan=6 valign=bottom style='width:712.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";
color:black;mso-no-proof:yes'><img width=140 height=26 id="Picture_x0020_1"
src="cid:image001.png@01CADF98.FCF0E830"
alt="cid:image004.png@01CA30AF.C050C7D0"></span><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black;mso-no-proof:yes'><o:p></o:p></span></p>
</td>
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<tr style='mso-yfti-irow:1'>
<td width=157 valign=top style='width:117.45pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";
color:#2F2F2F;mso-no-proof:yes'>545 Boylston St. <br>
Fourth Floor<br>
Boston, MA 02116</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#2F2F2F;mso-no-proof:yes'><o:p></o:p></span></p>
</td>
<td width=12 style='width:9.0pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-family:
"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black;
mso-no-proof:yes'> </span><span style='font-family:"Arial","sans-serif";
color:black;mso-no-proof:yes'><o:p></o:p></span></p>
</td>
<td width=51 valign=top style='width:38.4pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";
color:#2F2F2F;mso-no-proof:yes'>Direct: <br>
General: <br>
E-mail:</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#2F2F2F;mso-no-proof:yes'><o:p></o:p></span></p>
</td>
<td width=12 style='width:9.0pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-family:
"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black;
mso-no-proof:yes'> </span><span style='font-family:"Arial","sans-serif";
color:black;mso-no-proof:yes'><o:p></o:p></span></p>
</td>
<td width=718 colspan=2 style='width:538.65pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";
color:#2F2F2F;mso-no-proof:yes'>857.288.7427<br>
617.247.1717</span><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
mso-fareast-font-family:"Times New Roman";color:blue;mso-no-proof:yes'> <br>
</span></u><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue;mso-no-proof:yes'>Ty_Bailey@rapid7.com<o:p></o:p></span></u></p>
</td>
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<td width=950 colspan=6 style='width:712.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal style='page-break-after:avoid'><span style='font-size:
8.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";
color:black;mso-no-proof:yes'> </span><span style='font-size:8.0pt;
font-family:"Arial","sans-serif";color:black;mso-no-proof:yes'><o:p></o:p></span></p>
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<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#2F2F2F;mso-no-proof:yes'><o:p> </o:p></span></i></p>
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width=312><p class='MsoNormal'> </td>
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<td width=638 colspan=5 valign=top style='width:478.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#2F2F2F;mso-no-proof:yes'>Rapid7
Recipient of Highest Ranking in Gartner’s 2010 MarketScope for Vulnerability
Assessment:<o:p></o:p></span></i></p>
</td>
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width=312><p class='MsoNormal'> </td>
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<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes'><a
href="http://www.rapid7.com/resources/gartner_marketscope.jsp"><span
style='mso-bidi-font-size:11.0pt'>http://www.rapid7.com/resources/gartner_marketscope.jsp</span></a><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:#1F497D;mso-no-proof:yes'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
mso-fareast-font-family:"Times New Roman"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:
"Times New Roman"'> nexpose-users-bounces@lists.rapid7.com
[mailto:nexpose-users-bounces@lists.rapid7.com] <b>On Behalf Of </b>niloofar
fathi<br>
<b>Sent:</b> Monday, April 19, 2010 3:46 AM<br>
<b>To:</b> nexpose community<br>
<b>Subject:</b> [nexpose-users] problem in scan remote hosts<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<td valign=top style='padding:0in 0in 0in 0in'>
<p class=MsoNormal>Hi<br>
I download and install Rapid7 Community version on Windows7. it works and I
could scan localhost by that. But there is a problem: when I scan remote host
on my LAN it does not work properly. I disable firewall on that remote host
and add its administrator credential for scan but after completion of scan
rapid7 does not show me the list of installed programs, or users and groups,
and it only shows one vulnerability for all the host in the network<u> "</u><a
href="/vulnerability.html?vulnid=10373&nodeid=16"><span style='color:
black'>ICMP timestamp response</span></a><u><span style='color:black'>".</span></u>
please help me where is the problem and what I have to do in order of
correction.<br>
<br>
thank you beforehand<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman"'><o:p> </o:p></span></p>
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